BUS 302 WEEK 6 VIDEO QUIZ

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Tutorial

Question 1

What does micro-managing say to your employees?

That you don’t like them

That they will never be promoted

That you don’t trust them

Question 2

Which is one of the five listening focus areas?

speaking

Recall

Ability

Question 3

It’s important in some instances to understand the _______ of the speaker.

How they look

Emotional state

Education

Cultural background

Question 4

Good communication requires you to build what?

a phone tree

a strong team

Trust

Question 5

To build rapport with someone _____

Be introduced to them

Look for common ground

Know them first
Answer

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